Terms of Use

Last updated: 18 May 2026

Who these terms apply to

These terms apply when you visit the Remaleh website, submit an enquiry, use website content, or contact Remaleh about Cyber Safety services. If a specific proposal, invoice, booking confirmation, or written agreement applies to a paid service, that document may include additional terms for that service.

Using this website

You may use this website for lawful personal, household, community, partnership, or enquiry purposes. You must not misuse the website, attempt to interfere with its security or availability, submit false or harmful information, scrape content at scale, or use the forms to send spam, abusive material, or unlawful requests.

Website information

Website content is general information. It is not a full assessment of your specific Cyber Safety situation and should be read together with our Disclaimer. Guidance for a specific issue depends on the details you provide and the risks involved.

Enquiries and services

When you contact Remaleh, you are responsible for giving accurate information and for telling us if the situation is urgent, sensitive, or changing quickly. We may decline, pause, or refer an enquiry if it is outside Remaleh's scope, unsafe to handle through the website, unlawful, abusive, or better handled by a bank, platform, emergency service, law enforcement, lawyer, financial adviser, forensic investigator, or managed IT provider.

Do not send passwords, one-time codes, recovery codes, bank logins, or full identity documents through website forms or email. If more context is needed, we will ask for the safest practical way to provide it.

Payments, bookings, and cancellations

Any paid service should have the relevant price, payment timing, delivery scope, booking details, cancellation terms, or rescheduling terms confirmed before you commit. These details may appear in a proposal, invoice, booking confirmation, email, or written agreement. Nothing in these terms limits consumer rights or other rights that cannot legally be excluded in your location.

No guaranteed outcome

Remaleh provides practical Cyber Safety education, checks, planning, and response guidance. We do not guarantee that a scam, breach, hacked account, privacy exposure, device issue, or online incident will be prevented or resolved. We also do not guarantee account recovery, money recovery, platform decisions, law enforcement outcomes, or third-party behaviour.

Third-party services and links

This website may link to third-party websites, platforms, tools, reporting services, payment providers, or app stores. Those services are controlled by their own providers. Remaleh is not responsible for their availability, decisions, security, privacy practices, terms, or content.

Intellectual property

Remaleh owns or licenses the text, branding, design, images, videos, and other website content unless stated otherwise. You may view and share links to public pages, but you must not copy, resell, rebrand, or reuse Remaleh content as your own without written permission.

Privacy

Personal information submitted through the website is handled under our Privacy Policy. Please read that policy before sending personal or sensitive details.

Changes to these terms

We may update these terms when the website, services, providers, or business processes change. The latest version will be published on this page.

Contact

For questions about these terms, email legal@remaleh.com.